We welcome your feedback, which is extremely important to us. If you would like to lodge a complaint or would like to give us feedback in relation to the services we are providing to you as a CDP Service provider, please fill in the details below.
We ask that you fill out this form and place it in the box provided for submission. You may choose to omit your name and contact details if you would like to make an anonymous complaint or suggestion.
However, if you would like us to follow up this complaint or feedback with you please provide your contact details below or email to firstname.lastname@example.org
For complaint resolution
Speak to your Case Manager or Activity Supervisor at the site who will endeavour to resolve the matter immediately.
If unresolved, request to speak with our TRACQS Job Placements & Compliance Manager on 1800 430 779 who will listen to your concerns and attempt to resolve the matter within 5 working days.
If unresolved, request to speak with our TRACQS General Manager on 1800 430 779 who will listen to your concerns and attempt to resolve the matter within 5 working days.
If unresolved contact the National Customer Service Line on 1800 880 052 or email to: