TRACQS was developed in 2019 to become a leading Community Development Program (CDP) provider and to deliver quality pre and post-employment and training services to both Indigenous and non-Indigenous Australians across the Western Tablelands of Far North Queensland.

Being locally-led allows us to provide positive engagement and more responsive service by people that live and work within the community. Most importantly, it means we can create better solutions for our customers and deliver better solutions to employers and industries.

Our Aim

To secure a better future for the next generation of Australians by improving their social and economic development. And by doing so, we’re helping their respective communities by developing and strengthening their standing.

Our Mission

To be the leading, primarily Indigenous-owned Community Development Program provider in Australia by supplying prepared and ready employees for the industry.

We will do this by better enabling our participants through meaningful training to secure fulfilling jobs and create business opportunities. This, in turn, will empower communities in utilising their unique identities to improve their economic potential.

Our Vision

Securing a better future for the next generation by improving the social and economic status of Community Development Program clients and their respective communities through effective leadership and a collaborative approach to quality training and employment services.

Our Values

Engage: We engage and consult to identify and satisfy the aspirations of our customers

Innovate: We innovate by building dynamic opportunities for business and industry

Support: We support individuals and communities to realise their full economic potential

Create: We create sustainable employment in consultation with communities

Succeed: We will succeed in our Mission and Vision by having innovative pre-employment through to post-employment programs

Our Ownership

Ngoonbi Community Services Indigenous Corporation

Ngoonbi’s objective is to eliminate social disadvantage for Aboriginal and Torres Strait Islander people and to increase their participation within the community.

Ngoonbi aims to maintain the highest standard of services for clients and strives to place itself at the forefront of delivering programs in community support and aged care services.

Ngoonbi has a workforce of 97 staff based in the Peninsula and Tablelands areas that covers Kuranda, Mt Garnet, Ravenshoe, Atherton and Mareeba with 59% of staff being local Indigenous community members.

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Australian Training Works (ATW) and Australian Workforce Solutions (AWS)

TRACQS’ partnership with ATW and AWS means we can refer suitable job seekers who are interested in further training and apprenticeships as well as sourcing host employers.

ATW is an Indigenous Group Training Organisation managed by highly experienced and innovative personnel who specialise in training and mentoring solutions, with a strong focus on Indigenous-related outcomes.

ATW provides the School to Work Transition Program, pre-employment Training Solutions, Workforce Development and Work Force Solutions and Structured Mentoring. In addition, AWS provides Labor Hire solutions that benefit both job seekers and employers alike.

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Asuria (previously known as PeoplePlus Australia)

For over 20 years Asuria has been delivering outsourced human services outcomes. They serve over 15,000 customers annually and more than 1,000 Aboriginal and Torres Strait Islander participants. They bring well-established and effective operational systems for successful customer and employer engagement.

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