TRACQS January Supervisor Training Update

The landscape of employment and training is constantly changing.

With this in mind, the TRACQS team came together to participate in a training and development workshop with those also engaged in the Community Development Program (CDP).

With Activity Supervisors from Kuranda, Dimbulah, Mount Molloy, Irvinebank and Chillagoe in attendance, General Manager Simon welcomed the team and provided information and clarity on issues for the Supervisors to easily understand processes and procedures.

The training kicked off with a Welcome to Country from Employment Consultant Christopher. Cultural awareness was at the forefront of the training which highlighted the need for understanding and communicating effectively with others, utilising positive attitudes to cultural differences, and a roundtable discussion focusing on creating cultural awareness within activities.

The day shifted focus when TRACQS’ Activities Manager Lance delivered training on workplace health and safety, toolbox meetings, safety data sheets, CDP equipment, White Cards, First Aid registers and company vehicle policies.

Lance also encouraged Activity Supervisors to take a creative approach when considering engagement, suggesting open communication and giving participants the opportunity to provide input into Activity ideas and plans.

From an employer perspective, Job Placement Consultant Amy shared the importance of jobs, placements and referrals. Compliance also provided training with Officer Jason providing tactics for Supervisors to manage timesheets and other administration. Claims Manager Shannon also jumped in to provide an overview of how Mutual Obligations work in the world of the CDP.

The team was thrilled with the connections established on the day and appreciated the chance to collaborate. The training also highlighted the importance of teamwork and common goals for all members to work towards.